ADE HENDRAPUTRA. Analyzing Civic Satisfaction on Public Service Using Twitter Data. Jurnal Perencanaan Pembangunan: The Indonesian Journal of Development Planning, [S. l.], v. 1, n. 2, p. 133–145, 2017. DOI: 10.36574/jpp.v1i2.15. Disponível em: https://journal.bappenas.go.id/index.php/jpp/article/view/15. Acesso em: 27 apr. 2024.